Cloud PBX
Complete Business Phone Solution
Business phone systems with advanced Virtual PBX capabilities that provide seamless connectivity.
Feature benefits:
The advantages of cloud PBX
- There’s no complex hardware to install or maintain, and no technical expertise required to manage and use your phone system.
- Get instant activation for your phone and fax service, without additional software to purchase or install.
- The latest features and functionality update instantly.
- Access your phone system from everywhere—all you need is an Internet connection.
Virtual Receptionist
Customize the Auto-Receptionist feature of your phone system
- Welcome callers with a custom company greeting, select a default greeting or get a professionally recorded greeting.
- Announce employee and department extensions to allow callers to select the appropriate extension. Callers will hear options such as:
Press 1 for sales, press 2 for customer support, press 3 shipping information...
Press 1 for John Doe, press 2 for Jane Smith...
If you know the number of the party you’d like to reach...
Allow access to your dial-by-name directory through the auto-receptionist
- Help callers find the names of company employees and department extensions they want to reach.
Use regional settings for area code and hour formats
- Set home country area codes at both company and user level
- Choose between 12-hr and 24-hr formats
Extensions
Your Cybertel USA Office phone system is based in the cloud so you have a great deal of flexibility in creating extensions for departments and individuals-across many devices and locations all over USA and the World!
Feature benefits:
Robust options for your company extensions
- Each extension comes with advanced voicemail with email notifications and custom greetings, Internet fax, answering rules, advanced call forwarding, and real-time call management with Softphone.
- Use extensions to play announcements eliminating the need to answer the phone for commonly requested information, such as hours of operation.
- Edit, add, or remove extensions at any time—no special training, expensive specialists or pulling IT off other projects.
Create the appearance of a larger, sophisticated organization
- Assign extensions to connect multiple offices locations, office, remote, and mobile employees under one system, to unite your local and distributed team.
- Provide as many departments as needed for your business, regardless of the number of your employees.
- Add employees to multiple departments, each with its answering rules, voicemail, and on-hold experience.